Our Process

Four weeks from first call to first movement.

No long discovery phases, no mystery retainers. We measure where you stand with AI engines and search today, show you exactly what is missing, fix it, and then hold the position month after month.

Remote by design · One accountable partner · Reported monthly
How we think

Evidence first. Then action. Then proof.

Most agencies start by selling you a package. We start by asking the machines. ChatGPT, Gemini and Google are already describing your category to your buyers – so the first job is to record exactly what they say, and who they name instead of you.

Every step after that is tied back to that baseline. If something we do does not move the numbers you care about – enquiries, mentions, rankings, response times – we change it.

The four steps

What happens, week by week.

01

Visibility audit · Week 1

We run the real questions your buyers ask through ChatGPT, Gemini, Perplexity and Google, in the languages and regions you sell in. We record the unedited answers, check your website, listings and reviews, and turn it all into a baseline you can hold us to.

02

The gap report · Week 2

A plain-language report: what the engines get wrong about you, what is missing, which competitors are being named instead of you and why. Every gap comes with a fix, a priority and an owner – you see the full plan before any work begins.

03

The fix · Weeks 3–4

Technical corrections, entity and schema work, business listings, and content that answers the questions buyers actually ask. In parallel we start the distribution plan – news sites, industry portals and media platforms that AI models treat as evidence.

04

The monthly loop · Ongoing

Track, correct, publish, report. Every month we re-run the audit questions, compare against your baseline, fix what drifted and publish what earns new citations. Visibility is not a project you finish; it is a position you hold.

Why it works

On-site and off-site, run as one plan.

The usual way

One vendor fixes the website, another handles PR, a third posts on social. Nobody owns the result, and the pieces never add up to what an AI engine needs to trust and name you.

The Y5MEDIA way

One team runs the technical work and the content and media distribution against a single baseline, so every month builds on the last instead of starting over.

One accountable partner. One report. One person you can call.

What you receive

Clear deliverables at every stage.

  • AI visibility baseline – the unedited answers, recorded
  • Competitor share-of-answer comparison
  • Gap report with prioritised fixes
  • Technical, schema and entity corrections
  • Answer-shaped content for your key buyer questions
  • Distribution and digital PR plan
  • Monthly report against your baseline
  • A named point of contact on WhatsApp and email
What we need from you

About two hours in the first month.

  • A 30-minute kick-off call to agree goals, markets and priority services
  • Access to your website, Google Business Profile and analytics
  • The five to ten questions your best customers ask before they buy
  • A quick review of the gap report and sign-off on the plan
  • Fast approvals on content, so nothing waits on a queue
Honest expectations

What we will and will not promise.

No one controls what an AI engine says, and anyone who guarantees a number-one answer is selling you something they cannot deliver. We will not promise rankings or mentions by a date.

What we will commit to: a documented baseline, a clear plan, the work done on time, and an honest monthly report that shows what moved, what did not, and what we are changing because of it.

Start with the audit.

Tell us your business and the questions your buyers ask. We will run them through the machines and send you the unedited answers – who gets named, what they get wrong, and where the opening is.