What our website can and cannot tell you.

In short: our website explains what we do in general terms. It is not advice for your situation, results are not guaranteed, and third-party sites and AI answers are outside our control. Your written proposal sets out exactly what we will do for you.

01General information only

The content on y5media.com – including service descriptions, articles, insights, resources, case studies, FAQs and examples – is published by Y5MEDIA (Raymond Cardoza Enterprises) for general information about our business and services. It is not tailored advice for your situation, and it does not create a client relationship. An engagement starts only when you accept a written proposal, as described in our Terms & Conditions.

02Accuracy and completeness

We try to keep the website accurate and up to date, but digital platforms, AI systems and search engines change quickly. Some content may become outdated, incomplete or contain errors, and we may update or remove it without notice. Where accuracy matters to a decision you are making, please confirm the details with us directly.

03Services and results

Descriptions of our services explain what we typically do. The actual scope, deliverables, timelines and prices for any engagement are those in your written proposal. Case studies, testimonials and examples describe particular clients’ circumstances; they are not a promise that you will achieve the same results. Rankings, AI mentions, traffic, leads, sales and media placements depend on third parties that we do not control, and we do not guarantee them.

04AI-generated answers and third-party information

Our content and our free AI visibility reports may quote or summarise answers produced by third-party AI assistants and search engines. Those answers are generated by the third parties, may be inaccurate or change over time, and do not represent our views. Information about other businesses, platforms or products is based on sources available to us at the time and may change.

05Not professional advice

Nothing on this website is legal, tax, financial, investment or other regulated professional advice. Where we discuss topics such as data protection, advertising rules or platform policies, we do so in general terms; please consult a qualified professional before acting on them.

06External links and services

This website links to third-party websites and services, such as WhatsApp, Google, social networks, media portals and client websites. We provide these links for convenience; we do not control and are not responsible for their content, availability, security or privacy practices, and a link does not mean we endorse them. Your use of them is governed by their own terms.

07Availability

We aim to keep the website available, but we do not guarantee that it will be uninterrupted, error-free or free of viruses or other harmful components. Please use up-to-date security software when browsing any website.

08Reliance on website content

You are responsible for how you use the information on this website. To the extent permitted by law, we are not liable for loss arising from reliance on website content alone, without a written engagement with us. This does not limit any liability that cannot be excluded under applicable law, or our responsibilities under an engagement, which are set out in our Terms & Conditions.

09Trade marks

The Y5MEDIA name and logo are used by Raymond Cardoza Enterprises. Other names, logos and trade marks mentioned on this website belong to their respective owners and are used only to identify them; their mention does not imply any affiliation or endorsement.

10Contact

If you notice an error on this website, please let us know.